Frequently Asked Questions
Everything you need to know about your Lovepop experience.
How do Lovepop cards arrive?
Each Lovepop card includes one pop-up card, one blank envelope, and a little slide-out note card for your own personal message.
What are the shipping costs and delivery times?
Standard shipping typically takes 3-5 business days. We offer free shipping on orders over a certain threshold, and expedited options are available at checkout.
Can I include a personalized message inside my card?
Yes! You can choose to add a custom printed message and even a photo to most of our cards, which we will print and send directly to your recipient.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return unused items in their original packaging within 30 days of delivery for a full refund.
Are Lovepop cards recyclable?
Yes, our cards are made from high-quality paper and are fully recyclable. We are committed to creating magical moments in an environmentally conscious way.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.