Returns & Exchanges
We want you to love your Lovepop experience, so if you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of delivery. Please ensure that all products remain in their original, unopened packaging to be eligible for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to return.
Print Your Label
After submitting your request, a prepaid shipping label will be generated for you to print and attach to your return package.
Pack and Ship
Securely pack the unused items in their original packaging and drop the parcel off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing